COVID-19 Information

COVID-19 Screening

Updated Practice Guidelines

To our Chestnut Dental Family: 
We hope you and your family are in good health.  While our community has been through a lot over the last few months and many things have changed, one thing remains the same: Our commitment to you and your safety.

During this time, we have added some additional measures to keep our patients and dental team members as safe as possible.  Below, please read about the changes we have made to our offices and the dental appointment experience in response to COVID-19.

Please know that our office strictly follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA).  We follow the activities of these agencies daily so that we are up-to-date on any new rulings or guidance that may be issued due to COVID-19. 

Increased Patient Safety Measures 

  • Medical-grade HEPA air filters in each treatment room.
  • Use of N95 respirator masks, gowns, and face shields; doctors and staff have been trained on proper wear of this new PPE.
  • Extensive training for doctors and staff on new protocols and procedures in response to the pandemic.
  • Every person who enters our office including doctors, staff, and patients are screened and temperatures taken to ensure we limit exposure to any risk factors for COVID-19. 
  • All of our treatment chairs are over 6 feet apart.
  • Patient appointments will be staggered and there will be longer appointment times with a waiting period between appointments.
  • Dental cleanings will be done without generating aerosol spray, helping to keep the air clear.
  • During appointments we will make frequent use of the rubber dam and high volume suction to reduce aerosol spray.  
  • Virtual waiting rooms, increased use of teledentistry.  
  • Patients will be asked to call if they develop symptoms within 48 hours of their dental visit, to allow for contact tracing.  

New Dental Appointment Flow

Please respect and adhere to the following enhanced health and safety protocols.

Prior to Your Scheduled Appointment: 

  • Please brush your teeth at home prior to coming to the office.
  • Please bring a mask or face covering.
  • Please call to reschedule your appointment if you or anyone in your family has COVID-19 symptoms (see screening questions below).
  • We are trying to adhere to social distancing as much as possible and limit the number of people in the office.  Young children may have one adult accompany them to their appointments, so please do not bring siblings, friends, or relatives unless they are comfortable waiting in the car.  Adolescent and adult patients are asked to enter the office by themselves.     

Upon Your Arrival at the Office:

  • Our reception area is closed.  Please call our office and wait in your car.  When your dental treatment chair is ready we will call or text you to approach the screening area.  Patients less than 18-years-old should be accompanied by an adult to the screening area to sign informed consent documents.  
  • Please approach our building wearing a mask or face covering.    
  • A dental assistant will meet you at the door to our office.  We will provide you with hand sanitizer to clean your hands.  We will then take your temperature and screen for COVID-19 symptoms prior to entering the office (see screening questions below).  Patients showing signs of a fever or other symptoms of illness will be asked to reschedule their appointments.
  • Patients (or accompanying adult) will then be asked to sign a COVID-19 informed consent (see informed consent below).  
  • Following this screening, the patient will be escorted by the dental assistant to the dental treatment chair.  We strongly prefer patients enter the office by themselves to facilitate social distancing.  If necessary, ONE parent/guardian/caretaker can accompany a patient.   

During Treatment

  • Dental treatment rooms will be COMPLETELY disinfected before each patient is seated, and public areas including restrooms will be cleaned and sterilized frequently throughout the day.  
  • All operatories have high-volume air filtration and purification units.  The units are capable of removing particles smaller than COVID-19 viruses.
  • Our team will STRICTLY follow guidelines set forth by the CDC, ADA, and OSHA in regards to personal protective equipment (PPE) and office sterilization.

Checking Out After Your Appointment

  • All patients will be escorted out of the office by a dental assistant and reunited with parents/guardians/caretakers.

We welcome any questions you have.  Thank you for your support and patience during our closure.  We look forward to welcoming you back as our patients, neighbors, and friends!

COVID-19 Screening

Have you or anyone in your family/household had: 

  • Contact with anyone who has diagnosed or suspected COVID-19 virus infection?
  •  A fever within the last 14-21 days?
  •  Flu-like symptoms such as gastrointestinal upset, headache, or fatigue?
  •  Sore throat
  •  Cough?
  •  Runny nose?
  •  Shortness of breath or other difficulties breathing?
  •  Loss of Smell or Taste?

COVID-19 Informed Consent

We are and have always followed the state and federal recommendations on universal personal protection and disinfection protocols to limit transmission of all diseases in our office and continue to do so.  Despite our utmost careful attention to sterilization, disinfection and use of personal barriers, there is still a chance that you could be exposed to an illness in our office.  We have taken measures to provide as much social distancing as possible, but due to the nature of the procedures we provide, it is not possible to maintain social distance between patients and staff at all times.  

I understand that due to the visits of other dental patients, the characteristics of the COVID-19 virus, and the characteristics of the dental procedure, that I may have an increased risk of contracting the virus by being in the dental office.

Although we are doing everything possible to minimize risk of disease transmission, do you accept the risk and consent to treatment?               Yes___      No___

Patient Name: _______________________ Date: ________________________

Signature (Patient or Guardian) _______________________________________________________